|Employment Type:||Full Time|
|Store:||Hartland WI , 925 Walnut Ridge Drive 53029 - Corporate|
|Ownership Group:||Corporate Store |
|Description:||Design, implement, and support Microsoft SQL server systems and company infrastructure platforms. Provide 3rd level support to other Network Operations staff and monitor systems stability and performance. |
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If youre seeking a new career opportunity, Batteries Plus offers a terrific start: a wide variety of experiences, the chance to build knowledge and skills, and the opportunity to take your career where you want it to go. If youre coming to us midcareer you will find terrific opportunities for growth.
|Duties:||Systems Architecture Design|
Plan and evaluate system enhancements/additions
Make recommendations based upon published standards, system utilization studies, or projected network growth
Perform and/or verify on a consistent basis, all necessary administrative functions, including but not limited to; system monitoring, system security, intrusion detection, and system backups, high availability, and disaster recovery.
Evaluate new technologies; analyze and document findings
Lead implementation of system upgrades and new technology installations
Ensure that security procedures and policies are implemented and enforced
Ensure that company standards and policies are reflected in all aspects of company infrastructure
Maintain the day-to-day functionality of the Microsoft SQL servers and systems infrastructure.
Work, on-site, remotely, and at locations that house infrastructure to install, troubleshoot, and support all infrastructure needs
Provide expertise in Microsoft SQL server problem identification. Resolve issues that are identified
Recommend and design best-methods of infrastructure management to maximize uptime
Design customer facing systems that are fault tolerant
Implement new technologies that help business units achieve business objectives
Work with outside agencies for installation and/or vendor problem resolution.
Provide mentorship, training, and technical guidance to other IT associates
Develop and promote Company standards, proper computer usage, and good business practices
Assist with technical support desk functions as needed
Create reports for management to facilitate decision making
Develop and conduct technical presentations and computer training sessions
Accurately track time for all activities in iSupport
Provide a high quality customer support experience to our internal and external customers
|Qualifications:|| Minimum Bachelor's Degree in Information Technology or Management Information Systems preferred. MSCE, MCSA, CCIE certifications strongly desired.|
5+ years of experience which includes designing and implementing a Microsoft SQL infrastructure to stringent uptime guidelines.
Expert understanding of Microsoft SQL architecture, network operating systems, security infrastructure, personal computer hardware and personal computer software.
Experience with GreatPlains, Business Intelligence, SharePoint, and Citrix
Requires the use of judgment to devise new or adapt existing methods, techniques and procedure to meet new or unusual requirements. Ability to make decisions guided by precedent and within the limits of established policies.
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver. Ability to take ownership of a project. Strongly motivated with a sense of urgency.
Experience working effectively in cross functional teams
Forward thinker and planner. Able to keep up with new technologies, make assumptions, and make recommendations that consider future needs of the organization
Strong oral, listening, interpersonal and relationship building skills; able to work cross functionally with other departments. Strong customer service focus
Thorough and well organized with a strong attention to detail and accuracy. Able to meet deadlines with multiple tasks and projects in a fast paced, changing environment
Flexibility of work scheduling will include occasional extended night hours and regular on call periods
Must own or obtain an email capable cell phone for on call purposes
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